Terms of Service

02Your account

• You must give accurate details and keep your login secure.
• You are responsible for activity under your account, including by managers you authorise.
• Property managers confirm they have the owner's authority to manage each property they add.

03Rent and deposits

Rent is collected through a licensed payment gateway and settled directly to the bank account you nominate. We do not hold, pool or control rent or security deposits at any time.

Payment gateway charges are set by the gateway, shown separately on each payout and are not part of your plan price. Disputes about a specific payment are handled with the gateway's process, and we will help with the records we have.

04Late fees and reminders

Late fees are applied only where your rental agreement provides for them and at the rate it states. You are responsible for making sure any late fee you apply is lawful in your state.

05AI rent suggestions

AI rent suggestions are estimates with reasons, provided for information. They are not valuations, legal advice or a guarantee of any rent. You decide the rent, within your agreement and applicable law.

06Agreements and drafts

Renewal drafts are prepared from the terms of your existing agreement. They are not legal advice. Registration, stamp duty and other requirements differ by state, and you should have drafts reviewed before signing.

07Fair use and non-discrimination

You may not use the Service to discriminate against tenants or applicants on the basis of religion, caste, gender, food habits or other personal characteristics, or to publish discriminatory listings. We may suspend accounts that do.

08Tenant information

You must collect tenant information lawfully and with the tenant's knowledge, use it only to manage the tenancy, and delete ID documents when you no longer need them. Tenants' ID documents are visible only to you and managers you authorise.

09Plans and billing

• Studio is free for up to 5 units with no time limit.
• Paid plans are billed per unit per month, monthly or yearly in advance, counted on the first day of each billing cycle.
• Prices are listed in US dollars. Applicable taxes are added to invoices.
• Cancellations and refunds follow the Cancellation and Refunds policy.

10Your data

You own the data you add. You can export it at any time. We use it only to provide the Service, as described in the Privacy Policy.

11Availability

We work to keep the Service available at all times but cannot promise it will be uninterrupted. Planned maintenance is announced in advance where possible.

12Limitation of liability

The Service is a record-keeping and communication tool. We are not a party to your rental agreements and are not responsible for a tenant's or vendor's actions. To the extent the law allows, our total liability is limited to the fees you paid in the 12 months before the claim.

13Suspension and closure

You can close your account at any time. We may suspend accounts that break these terms, misuse tenant data or put other users at risk, and will tell you why where the law allows.

14Governing law

These terms are governed by the laws of India, and disputes are subject to the jurisdiction of the courts of India.